Maitre’D
The Maitre’D is the person primarily in charge of FOH operations during the execution of any event. The Maitre’D is not a working server but is the leader of the team responsible for assuring the guests of honor and close family are well taken care of throughout the event. Final accountability for all FOH steps of service and quality control rests on the Maitre’D. Must be professional, polite, and reliable.
Championship Golf and a World-Class Private Country Club
West Hills Country Club provides you with a unique golf experience, elegant facilities, and outstanding service – Located in Middletown, New York. One of the best golf course wedding venues in the Hudson Valley, West Hills wedding couples receive unmatched luxury without compromise. With delicious personalized menu options, West Hills is sure to be the first choice of those who demand the best on their wedding day.
JOB DESCRIPTION
Essential Job Functions:
- Constant communication with the Operations Manager, Head Server, Captain and Sales throughout the event
- Communicate issues with room set-up to Set-Up Manager and/or Operations Manager
- Serve food and/or beverages to guests of honor when the head table server is occupied; prepare and serve specialty dishes at tables as required.
- Adhere to company policy and State and Federal regulations regarding service of alcohol, including taking all steps necessary to ensure the proper age of all persons consuming alcohol served on premises and refusing to serve any person who appears to be intoxicated or, in the bartender’s or Manager on Duty’s best judgment, might become intoxicated by consumption of additional alcohol
- Follow Food Safety, Health Department, and ServeSafe standards
- Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
- Maintain professional facility image including cleanliness, proper uniforms, and appearance standards
- Work to resolve any guest complaints with urgency
Requirements:
- Minimum age requirement of 18 years
- Minimum 3 years+ of experience in full-service, fine dining restaurant
- Must be able to stand and work 8 hour shifts
- Must be available to work weekends and holidays
- Understand and respond to employee and guest verbal requests and visual cues in a loud and extremely busy environment
- Customer service oriented attitude with strong hospitality skills
- Able to work flexible work schedule including nights, weekends and holidays
- Able to bend, squat and lift up to 50 lbs. regularly and continuously
Preferred:
- High School diploma or equivalent
Salary Range:
- $20.00 – $25.00 per hour